Privacy Policy

1. Introduction

AutoMagic Labs (“AML,” “we,” “our”) operates the AutoMagic Labs platform at automagiclabs.ai. This Privacy Policy describes how we collect, use, and protect information when you use our vehicle audit and merchandising intelligence services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials through our identity provider, Clerk. We do not store passwords directly.

Contact Form Data

If you submit our partner contact form, we collect your name, email, company name, phone number, and message content.

Usage Data

We collect analytics data about how you use the platform, including pages visited, features used, and audit activity. This data is collected through Vercel Analytics and is used to improve the product.

3. How We Use Your Information

• To provide and maintain our vehicle audit services
• To process VDP audits and generate reports
• To communicate with you about your account and our services
• To improve our platform and develop new features
• To enforce usage limits and prevent abuse
• To respond to partnership and investment inquiries

4. Third-Party Services

We use the following third-party services to operate our platform:

• Clerk — Authentication and user management
• Vercel — Hosting, analytics, and performance monitoring
• MongoDB Atlas — Database storage
• OpenAI — AI-powered audit analysis
• Upstash — Rate limiting and caching
• Sentry — Error monitoring

Each service has its own privacy policy governing how it handles data. We recommend reviewing their policies for details.

5. Cookies

We use cookies for authentication (managed by Clerk) and analytics (managed by Vercel). These cookies are essential for the operation of our services. We do not use advertising or tracking cookies.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, strict Content Security Policy headers, and secure authentication through Clerk. All data is stored in SOC-2-compliant infrastructure provided by MongoDB Atlas and Vercel.

7. Data Retention

Audit results are retained permanently as part of your account history. Temporary job data (embedding jobs) is automatically deleted after 24 hours. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or ask us to stop processing it. To exercise these rights, contact us at vdpaudit@automagiclabs.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact

For questions about this Privacy Policy or our data practices, contact us at vdpaudit@automagiclabs.ai.